At Woli, customer satisfaction is our top priority. If you're not completely satisfied with your wallet or accessory, we offer a hassle-free return and exchange policy.

  • Return and Exchange Window: You have 7 days from the date of delivery to request a return or exchange.
  • Refund Method: Please reach out to us on WhatsApp at 03372122088 for your refund related or other queries.
  • Condition of Products: To be eligible for a return or exchange, items must be unused and in their original condition without any damage.
  • Processing Time: We aim to process all return and exchange requests within 3 to 5 business days.
  • Non-refundable Delivery Charges: Please note, delivery charges for the original order are non-refundable.
  • Exchange for Orders Above Rs. 5,000: Orders over Rs. 5,000 are eligible for an exchange but not a refund.
  • Refund Mode: We will refund via IBFT into client's bank account or Easypaisa account once we receive the product. 
  • Damaged or Incorrect Products: If you receive a damaged or defective product, or the wrong item, we will cover the delivery charges for return or exchange.

We want you to love your Woli product, and we’re here to ensure a smooth and fair process in case you need to make a return or exchange.

OUR STORY

At Woli, our journey began with a vision to redefine everyday accessories. As a brand rooted in the belief that simplicity is the ultimate sophistication, we set out to craft leather wallets and accessories that combine functionality with timeless style. Our story started with a passion for quality leather and a commitment to exceptional craftsmanship. Inspired by the needs of modern individuals who value both style and practicality, we created a line of products that make life a little simpler, yet more elegant. Every wallet, keychain, and accessory we offer is designed with the highest attention to detail, ensuring that each piece serves its purpose while elevating your daily experience. We understand that the small details in life make the biggest difference. That's why, at Woli, we focus on creating leather products that not only look great but also stand the test of time. Our commitment to quality and design has allowed us to grow and expand, offering products that complement the fast-paced, yet refined, lifestyles of our customers.

SYED OWAIS HASSAN | FOUNDER

Hello! I’m Syed Owais Hassan, the founder of Woli. I created this brand with a simple mission: to craft high-quality leather products that blend style with practicality. As someone who values simplicity and elegance, I wanted to design products that not only serve a purpose but also add a touch of sophistication to everyday life. At Woli, every item is made with precision and care, using premium leather and fine craftsmanship. Our wallets and accessories are designed to be functional, durable, and timeless. Whether you’re looking for a sleek wallet for daily use or a gift for someone special, Woli is here to offer you the perfect blend of quality and style. Thank you for supporting us on this journey. I hope you find the perfect Woli product that fits your lifestyle and makes your daily routine a little more refined.